BlogHide Resteemsshehryarpak1 (25)in customercare • 5 years ago10 Steps to achieve customer service excellence10 Steps to achieve customer service excellence Make your customers feel special: Greet the customer with energetic voice, have a caring and soft tone while talking to them, smile often Be a…shehryarpak1 (25)in customerservice • 5 years ago6 reasons to have a Next Generation Integrated Contact Center for your businessWant to improve your customer engagement and experience? A Next Generation Integrated Contact Center (NGICC) can be your silver bullet. According to a Walker report, customer experience is…shehryarpak1 (25)in software • 5 years ago8 Essential Features of Inbound Call Center SoftwareIdeal call centers must be able to build and retain higher standards of customer experience by providing quality support and services. Quality contact centers are supposed to provide managers and…shehryarpak1 (25)in banking • 6 years agoInov8 selects Contegris to Implement Contact Center Solution for FonePayInov8 Partners with Contegris to implement Intellicon 23rd January 2019, Inov8 and Contegris signed a contract for the Implementation of Contact Center Solution for Inov8’s revolutionary Mobile…shehryarpak1 (25)in banking • 6 years agoFINCA Microfinance Bank Partners with Contegris to Implement Intellicon Contact Center SuitePhoto: Intellicon - Intelligent Contact Center Solution (FINCA Microfinance Bank Partners with Contegris to Implement Intellicon Contact Center Suite) Earlier this year, Contegris and FINCA…