What is Ecomsuite?
For those of you who don't know what the heck i am talking about, Ecomsuite is a tool geared at internet marketers to make their lives a little easier. Anyone who has ever taken an interest in making money online has probably heard about content or affiliate marketing. Generally speaking one way to go at it is to drive traffic towards websites with buying opportunities. The so-called funnel is a quasi gold-standard for internet marketers, some kind of long form sales letter that ideally leads curious visitors to buy something from said website.
Creating sales letters is not fun, because you are basically fast-talking people into buying some stuff which is, more often than not, rather worthless. Writing a long-winded marketing hogwash is a major pain in the ass.
Here Ecomsuite comes into play, alleviating that process by offering done for you funnels by just selecting some hand-picked products that you can then drop-ship to your buyers. So far so good. Are you still on board?
Good things first
Although there are of course lots of upsells connected with Ecomsuite, it really is a one-time-payment only, unlike many similiar offerings mostly operating on a monthly fee. Therefore expenses for this gig are pretty predictable and it's not going to break anybodies piggy bank. So that's a plus. The other thing is, once you have created a funnel, you can run it from there without worrying about the hosting aspect at all (running your own server, booking a hosting plan etc.). I would argue if that was an advantage in the long run, since you'd better invest in developing a name for yourself, but one would argue that there is at least some effort there to provide a tangible service.
That's all the positives i can think of right now.
The devil is in the details
Now, when i booked the service, Ecomsuite has been running for about a year. I watched review videos about it on Youtube before i made a purchase, like every informed buyer would do. The selection of hand-picked products displayed in that review videos were exactly the same as the ones i saw in my Ecomsuite dashboard roughly 9 months after the video was published. That should give you a hint right away, that the developer of Ecomsuite has not put any money or effort into the platform, after it was launched.
Another dead giveaway are spelling errors in the website. Not being nitpicky at all, if the value is there who am i to complain about spelling mistakes? But those errors have remained since day one for over a year now, which again should give you an idea about what kind of product you are dealing with.
What if you put up a done for you funnel and someone bought an article from your website? The fulfillment aspect about the transaction is not to be overlooked, but Ecomsuite does not deal with any of that, nor does it claim to do so. Only one article I found was shipping from the US, everything else had to be shipped from China. So what happens is this: you get an order, you receive money, you place an order on the Aliexpress marketplace and from there on delivery may last everywhere from 3 weeks to 3 months. After that packages are going to be held by the customs office for import duties. Your customer is now expected to go there and pick it up by themselves. What kind of customer service is that? If you are serious about getting into the dropshipping business, just realize that you cannot have it shipped from outside the country or domestic market. The customer experience would be so horrible, it's not going to work.
To test things out before i went live, i placed an order myself on Ecomsuite and even set-up a sandbox environment for payment handlings by Paypal. Now if your customer orders some garment from you (hand-picked by Ecomsuite, mind you) you would expect the platform to give them opportunity to input size and color requirements, but it does not! Every purchase is going to fail then and there. The ordering form cannot be customized to process even very basic information necessary to complete a transaction.
This doesn't work that way
As we have seen, choosing one of the preconstructed funnels they offer you is going nowhere. Luckily, you can also use Ecomsuite to build funnel pages from scratch. From there on it will work like any basic word processor would do. Or does it? Well, if it comes to that, what sense does it make to use Ecomsuite for that while you could just use Word, Libreoffice or Google Docs? When i tried it, Ecomsuite was unable to import any of the images i threw at it. It's so bugged that it cannot handle the most basic operations.
When i notified support about the bugs, i never got an answer.
Verdict
Ecomsuite is not worth even the modest one-time-investment you have to put in to get access to it. I'd be careful to say it's a rip-off attempt, but after testing it for a while and encountering conceptual flaws and serious show-stopping bugs, i can attest to you that there is no way you can get any benefit out of it. Simply put.
Hand-picked material is outdated and total garbage, so you have to create your funnels from scratch and if it comes down to that, you might just as well download some free html templates from the net and use a free html editor that actually works like it should.
Hosting is an aspect that Ecomsuite solves, but all it needs from you to replicate that is five minutes of searching on the net and booking a hosting plan for 1$ a month. Whole shop frontends can be created by a few clicks in Wordpress and payment processing plugins are available for free as well.
Driving traffic to your websites is another aspect that Ecomsuite won't solve anyway, so don't even think about that.
Support is completely absent the moment your payment is completed. Submitting a refund request was ignored, too. Opening a case with Paypal however wasn't, so at least you might get your money back in most circumstances.