RE: ETHICAL ISSUES IN BANKING

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ETHICAL ISSUES IN BANKING

in africa •  5 months ago 

If only they wouldn't send their ads 20 times a day via sms and in the app, that would be ethical.

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Yes, but don't forget that you live in 2024 and everything changes. You notice that you are receiving a notification that you don't like, but think about it. Now, thanks to mobile banking, you also receive instant notifications if any actions occur on your accounts, such as withdrawing money, changing limits, etc. Wouldn't you agree that it's very convenient to always stay updated? I found an article about digital transformation in banks and I see that all modern financial institutions are striving to make interaction with the client more personalized. I think soon, thanks to big data analysis, banks will be able to anticipate the needs of their customers and offer solutions even before a problem arises.