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New Delhi : A woman passenger and an Air India duty manager slapped each other during an argument at the Delhi airport this morning.
The woman, who reportedly arrived late for her flight to Ahmedabad, was denied boarding. When she raged against the staff, she was referred to the duty manager and that's when the row reportedly escalated.
"A lady passenger was told by a counter staff that she will not be able to check-in because she was late for the flight. This led to an argument and the staff directed her to the duty manager who was also a lady and there was an argument and an altercation," an Air India spokesperson said.
News agency PTI quotes sources in the airline as saying that the passenger first slapped the duty manager, who hit back.
"Arguments started between the passenger and Air India lady staff and the passenger slapped her. Lady staff in retaliation also slapped her," said a senior police officer posted at the airport, Sanjay Bhatia.