Taxis play an important role in our day-to-day conveyance and transportation industry in general. With emerging digitization, this industry has undergone major transformations. Thanks to taxi booking software, hailing a cab has never been easier.
Traditional taxi systems that use a phone-based dispatch system have quickly become outdated. The latest trends strongly suggest that all taxi businesses embrace mobile apps and invest in taxi app development. However, building a successful taxi booking software is not a simple task. A lot of work goes into the back-end because it's just not about booking a cab successfully anymore.
This article will explore the transformations in the taxi business resulting from digitization and why your taxi business must invest in branded taxi app development. This guide will also outline the top 7 benefits of having a mobile app for your taxi business.
Digitization in Taxi Business
Triumph in any business is to embrace emerging technology and innovation. We are in a digital era, where mobile apps dominate our daily routines. If your taxi business does not have app-based cab-hailing services, it is indeed a huge opportunity cost. Taxi booking softwares such as Lyft, Uber, Ola, Gett, etc., use real-time mobile booking services, making it possible to hail a taxi without waiting for hours or even speaking to operators. Take out your smartphone, a couple of clicks and Voila! Here comes your Taxi!
The taxi industry is a competitive field. Each competitor tries its best to stay ahead of the other. The heavy competition also takes place between taxi booking app development companies. The ultimate goal here is to enhance the rider experience in every way and stay ahead of the competition.
While many taxi owners utilize taxi dispatch software with various features, some are still following the conventional taxi booking system. As a result, these companies face digression and are unable to prevent huge monetary loss. According to a study conducted in 2018, these traditional companies lose $20 million daily, because of incompetence. On the other hand, taxi owners who use taxi dispatch software and real-time cab booking service are reaping the benefits of digital transformation.
Top 7 Advantages of Branded Taxi App Development
Almost all top taxi businesses have augmented their brand and invested in taxi app development companies to create a real-time mobile booking channel. These businesses have embraced the innovation and built a taxi booking software that books cabs quickly and offers various other services such as rating the driver or ride experience, GPS-based ride map and ride status, feedback or review, etc.
Keep reading to find out more about the advantages of branded Taxi app development and its impact on the taxi industry:
Permits real-time tracking- This feature is a win-win situation for both taxi owners and riders. Tracking the status of your ride, the approximate time to reach after dispatch, gauging the shortest route, fuel usage, etc., helps to provide a quality service. Thus, real-time tracking offers better management and service and enhances customer satisfaction in the process.
Enhanced visibility: There is no denying that people rely heavily on mobile phones for their day-to-day activities. Therefore, building a mobile taxi app easily becomes the most feasible solution to increase the visibility of your taxi brand.
Better Customer feedback system: Good customer feedback is key for success in any business. These reviews allow you to understand your rider experiences and expectations, offering scope for improvement in areas that may need it. Ratings indicate the credibility of your taxi brand, and your taxi app must contain this feature.
Driver efficiency: A productive taxi app allows taxi owners to monitor the ride and the driver. This type of monitoring improves the efficiency of drivers and keeps their behavior, fuel and vehicle use in check. Besides, drivers are also provided with good safety tips to improve their performance.
Financial benefits: When you create your taxi app, you are saved from making hefty commissions to aggregator apps. Therefore, you make an increased profit over the long haul when choosing to develop your app and handle all the mechanisms.
Create brand awareness: Your taxi business will flourish as more and more people recognize your taxi brand. If you want to go international with your brand, like Uber, you must invest in a branded taxi booking software. This way, you can expand your business to an extensive crowd which will, in turn, enhance your brand credibility. Furthermore, customization of your taxi apps also serves the same purpose; tailor your app to meet specific customer requirements to increase profits.
Leverage automation: Your taxi business can also evolve well in autopilot mode. This feature has revolutionized the taxi business by eliminating manual tasks and replacing them with automated ones. Even the payment is done with a few taps on the app, and people are getting used to such convenience.
After reading this article, we bet you are convinced that a mobile taxi app has become necessary in the taxi industry. So if you still own a conventional taxi business, it is high time you cut your losses and invest in a good taxi app development company .