Apple, one of the best companies in customer experience, has not been able to confirm this in the surveys. According to the survey results, Amazon has the most positive impact on the customer.
Research conducted by Recode and SurveyMonkey survey company reveals technology companies that have had the most impact on American society. Researchers, citizens "Which of the following companies have the most positive impact on society? directed the sorusun.
As a result of the survey, Amazon placed in the first place by 20%. Following Amazon with 15%, Google found itself in second place. Apple stayed behind these two giant companies and got 11% votes. One of the most interesting details in the poll is Facebook's 10% vote despite the Cambridge Analytica scandal. Having suffered a serious reputation injury, Facebook, despite this scandal, took fourth place with only 1% fewer votes than Apple.
In a survey conducted among CEOs of technology giants, Amazon CEO Jeff Bezos was elected by 22% as "Technology CEO with the greatest influence in people's daily life". Google CEO Sundar Pichai is in second place with 18% votes.
Facebook CEO Mark Zuckerberg was third with 17%. Apple CEO Tim Cook could not have been the first to take the lead.
It is a known fact that Amazon is a very popular brand by people. This result, which is supposed to be one of the best companies in terms of customer satisfaction, is amazing. If there is something more astonishing than this decline of Apple; then we can say that Facebook has such a high positive impact.