Most traders across the globe generally face two major problems in trading which in effect hinder their investments in so many ways. Below is a list of these issues which are always being reported and how trade.io fixes it.
Slow and unresponsive trading platforms
One of the major problem traders face is the is the issue of a very slow and some times unresponsive trading platforms which is the case in many of the trading platforms we have today currently serving the market. We all know how annoying it is most times when we are trading to open a new position and it takes ages to execute or when we are trying to make a deposit or withdrawal and the browser keeps on loading for ever. This personally gets me very nervous as there are times when opportunities for entering a good long or short position arises and then the platform won’t execute my orders timely. This is one thing which really attracts me to the trade.io platform as they possess a large team of experienced and top class engineers who already did an excellent job with the Beta release of the platform which was remarkable and they are constantly working on improving it so it stays the best in the industry.
2 . Poor support from most trading platform operators
Most professional traders will accept with me that one thing which can get you frustrated is being through one of the problems listed above or even just trying to withdraw your funds to your wallet after purchase and it doesn’t go through and you try to message support team and no one is available to help and then you are asked to create a ticket alongside your complaints and forward it to the support which usually take hours and even days from my experience before they actually give you a reply after which you are already probably feed up with the nonsense. This is totally different with trade.io as they have a dedicated 24/7 support team ready to help at all times in various languages and they are committed to keep on employing more people to join the support team as the demand increases so we traders never have to go through what we go through now