Summary:
A user of Betcoin.ag and Playbetr.com alleged that his accounts were closed and payouts suspended without explanation after requesting withdrawals of approximately 0.65 BTC from Playbetr and nearly 0.21 BTC from Betcoin. The user claims that the accounts were fully verified and that he had not engaged in any fraudulent activity. The user also alleges that he has been attempting to contact the support teams of both websites for more than a month but has not received any response.
Detailed Report:
Betcoin.ag and Playbetr.com are two online sports betting and gambling websites that operate under the same ownership. On February 5th, 2023, a user claimed on the bitcointalk.org forum that his accounts with both websites had been closed and payouts suspended after he requested withdrawals. According to the user's post, he had been a customer of Betcoin.ag since March 2022 and had deposited a total of approximately $7,000-8,000 in BTC over the course of a year. He also mentioned that he had opened a Playbetr account in December 2022 and had deposited $4,000 and $1,000-2,000 at different times. The user reported that he had been betting on NBA basketball, losing at first and then winning some bets on both websites.
The user claimed that he requested withdrawals from both websites, and after uploading his KYC documents and completing verification, he was informed that his accounts had been terminated due to fraudulent actions. The user alleged that he had not engaged in any fraudulent activity and that he had not violated any of the websites' terms and conditions. The user also claimed that the support teams of both websites had not provided any explanation for the account closures and that they had ignored his attempts to contact them.
The user provided proof of his withdrawal requests, which showed a total of 0.65 BTC requested from Playbetr and nearly 0.21 BTC from Betcoin. The user also posted an email from both websites, which stated that his accounts had been terminated due to fraudulent actions and that his payouts had been suspended. The email did not provide any further explanation for the account closures.
The user also alleged that he had seen other users reporting similar account closures and payout suspensions on the same forum thread. He stated that he was willing to take legal action and pay any amount of money to rectify the situation and that he refused to let the websites get away with scamming innocent players.
Conclusion:
The allegations made by the user on the bitcointalk.org forum suggest that Betcoin.ag and Playbetr.com may have engaged in fraudulent activities by closing user accounts and suspending payouts without providing any explanation. While the user's claims have not been verified independently, the proof of withdrawal requests and email from both websites support the user's allegations. As of the time of writing, there is no evidence that either website has responded to the user's attempts to contact them. Therefore, it is recommended that users exercise caution and conduct due diligence before using these websites for sports betting or gambling purposes.
Links to Proof:
Proof of withdrawal requests: https://gyazo.com/f533fc1c7d0aeba74d3d3712255a5c5d
Email from both websites regarding account termination: https://gyazo.com/2cce2f6e291bab297c8dbf9e2940b321
Bitcointalk.org forum thread: https://bitcointalk.org/index.php?topic=4441346.0