I have posted this on Binance's subreddit but it was deleted instantly.
Later, I have posted it on Bitcoin subreddit too.
My first and only withdrawal at Binance (of 1 BTC) was refused. Email received:"Reason:Security Risk."
I have Google Authenticator, confirmed it by email, so everything should be OK, but..."security risk".
I have logged back and on withdrawal page I got message:" Your withdrawal function has now been disabled. Please proceed to complete your identity verification."
On verification page I have find out that I couldn't verify even if I wanted to because my country is "restricted". Not sure why, because my country is not under any sanctions, but OK it's their right to refuse to provide services to whoever they want, but I couldn't know this because on signup page they ask for email only.
And I didn't wanted verification. From what I have found before I signed up, verification is necessary for higher limits. I didn't needed that. I don't higher limits and KYC go against one of the biggest foundational philosophies of the Bitcoin which is anonymity. So I thought 2 BTC is enough.
But, right now even 1 BTC limit would work for me. Allow me to withdraw my money (REFUND ME) and close my account.
And they allow deposits. My deposits are still working, just withdrawals are disabled. (LOL?)
If anyone from Binance is here, I don't want to post my account details here. You can find them in ticket 1209417.Please, simply process my withdrawal which you refused and close my account.
After I posted this on Reddit, I have received even more requirements from Binance. They are asking me not only for ID and selfie with ID, but now:
"3. A video in which you need to appear in it and hold the handwritten note and ID card, driver license passport, and repeat this exact phrase clearly: "today is date/month/year, unlock withdrawal for my Binance account"
and
In addition to that, please answer the following questions:
(1) When did you register your account?
(2) In which IP address did you register your account?
Their support representative goes by the pseudonym "Symbiotic", but asking me to dance like a monkey in front of my camera to get back MY MONEY... I asked him to send me his passport and make a video of him singing "Binance" and he can keep my 1 BTC.
I got aswer:
This isn't a debate, nor are we interested in taking ownership of your funds.
I have asked them number of times: refund me, close my account, I will never come back to your service...no. I must humiliate myself if I want my money back.
This post was upvoted by 1 accounts and @interfecto thanks to @wrehyeartt
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how did you manage to get an account with Binance without providing identification? everyone (myself included) i know has had to provide id.. makes no sense..... they aren't interested in keeping your money and i haven't had any issues withdrawing... your only option is to dance like a monkey..... hth happy new year ^_^
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