If he has send the transaction, ask him for the transaction number. Or his bitcoin wallet address.
Back before the mass adoption of segwit, it was possible for a transaction to get stuck if the transaction fee was too low. These days, it is quite fast.
Looking at your wallet, it has no transactions and I have a feeling you are using the wrong address.
Please how will i check for my right address, i checked under recieve and i copied the address under it
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