Day 25. After a few days without receiving any response from Paula, I discovered that the email account I had used to register on blockchain.com had been banned without any explanation, so I was forced to create a new email account and associate it with the blockchain.com account I had used to claim my $25 worth of stellar tokens (XLM).
But, as expected, the situation has not changed. After a couple of standardized and general copy and paste responses, Paula was asigned to reply my tickets again and she is ignoring my messages just exactly as before my previous account was banned. Due to this, I suspect that she will block my new email account soon. So this is the way blockchain.com users are treated. Which is not surprising: Blockchain.com is funded by Lakestar[1], a company that is specialized in analyzing the traffic of the bitcoin network[2], so it is not difficult to deduce that its main mission isn't to give us 25 dollars to all its users, but, rather, to use the information we share with them to make an exhaustive monitoring of our activity in the blockchain through the traffic associated to the metadata generated by our IP address and our personal data, in case that we verify our identity in order to claim the promised airdrop.
It is worth remembering, moreover, that blockchain.com does not allow to create our wallet offline, which leads, in the best of cases, to an unnecessary assumption of risks by leaving our private keys exposed to an eventual attack against blockchain.com (attack which sooner or later will end up happening, as it already did in the past[3]), if these data are not already being sold to third parties by the company itself.
Regarding the criminal complaint that I intend to file against this rabble, my lawyer continues insisting that it is better to wait until the airdrop have finished before filing any lawsuit. But I wonder if this will happen at some point in the future. I expect anything from these people.
References
- businessinsider.com - Consulted on 2th Feb 2019
- Wikipedia.org - Consulted on 2th Feb 2019
- Blockchain.com - Consulted on 2th Feb 2019
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