It’s been a while since our last update, so I wanted to give a quick run down of some of the improvements we’ve been making related to our web service.
Sale of delegations will be re-enabled some time in the next 2 weeks or so
First, since we continue to get emails on this issue, I’d like to announce that we will re-enable delegation sales some time in the next 2 or so weeks. We will not provide any more guidance on an exact time when this will happen. Note that the price for delegations has increased dramatically since its original introduction due to demand and also because of the increase in the price of Steem which it is tied to.
Continued focus on reducing/mitigating user mistakes
Many of the changes we’ve made fall into the “invisible” category. When they do their job properly, the user never has to know the mistake was caught and auto-fixed by the software.
Auto-fix (when possible) bad memos where destination address was mistakenly entered
One common error when people are sending Steem/SBD to us is to put their desired destination address in as their memo when they send to us. If our software can tell what specific coin type they are asking for, it will automatically fix such transactions and send the desired coin type to the requested address. Note that this is only possible when the formatting of the deposit address is unique versus other coins we support.
Auto-fix (when possible) transactions where Steem was sent instead of SBD (or vice-versa)
One common error is when the wrong coin is sent to a deposit address (Steem instead of SBD, for example). We can’t in all cases fix this problem, because we can’t always be sure of what is the “correct” destination to send to, but often we can, and in such cases our system will auto-correct the transaction and process it now.
Auto-refund of Steem/SBD sent with a bad memo
If we’re unable to determine what the user wants to do when a bad memo is sent, our software will auto-refund the Steem/SBD to the sending address, unless the sending address is an exchange or steem service that might send a user’s funds to us. We don’t auto-refund in such cases, because the exchange wouldn’t know how to properly credit the funds we sent them to the originally sending user of their site.
If you operate or plan to operate a service that does do auto-refunds on customer errors in a similar way, please contact us and we will whitelist your service against auto-refunds. This will prevent our server and your server from ping-ponging the funds back and forth due to repeated auto-refunds (we saw one such case already before we whitelisted the service against auto-refunds).
Allow re-use of deposit addresses associated with Steem account creation to buy more Steem
If you get a deposit address from our system to buy a Steem account, you can now re-use that address to buy Steem for your account. Once the account is created by our system, any further funds sent to that deposit address will be treated as a regular deposit address for buying Steem for the associated account.
Ability to fix some transactions where user sends wrong coin type to “compatible” address
If a user accidentally sends litecoin to a bitcoin deposit address, or vice-versa, our support personnel can manually “fix” such transactions if you send us an email with the transaction hash. Previously this was a difficult undertaking, so we’ve automated the process somewhat.
Please note however that it’s not possible for us to do this in the case of bitcoin/bitcoin cash address mistakes because one uses SegWit and the other doesn’t. So these mistakes will continue to result in a user loss until enough exchanges implement the new Bitcoin Cash-distinct addresses (discussed in more detail in our previous post on Bitcoin Cash). If you use an exchange with Bitcoin Cash, you may want to consider recommending they make this switch to help their users avoid such losses.
We’ve also changed our default conversion from Bitcoin → Steem to ETH → Steem and requested that Steemit makes a similar change to the default web URL they specify when linking to our site, since this will force users to make a conscious choice between Bitcoin and Bitcoin Cash when making a purchase with these two coins (ETH addresses are incompatible with Bitcoin and Bitcoin Cash, so there’s no danger of sending BTC or BCH to an ETH address).
Increased the recommended minimum amount for buying Steem accounts
Our Steem account creation now recommends sending a sufficient amount to purchase 2 Steem beyond the base price required to create the account. This reduces the chance for a price fluctuation that would cause an insufficient amount to be sent to purchase the account.
Improvements to our internal administrative panels for support personnel
We’ve made many improvements to the internal information provided to our support personnel to allow them respond to support requests more quickly.
Added web site “revision numbers”
We frequently update our web site as we make improvements like the ones above. We’ve added a “revision number” at the bottom right corner of the site beside our copyright notice so that we can verify what version of the site a customer is using. We’re also in the process of adding code shortly to notify users when there is an updated version of the site, in case there is an update while they are on the site.
Performance improvements to handle the load from large numbers of customers
This last task is a long term one, although we’ve recently made some important improvements in this area.
Currently our site has been able to handle the peak number of concurrent users without any problem and indeed our primary challenge has been to maintain our high-speed response to customer support issues (hence all the work above to reduce the number of customer support requests that require human intervention). But we also want to be sure that our site itself remains robust in the face of increasing numbers of concurrent users.
Since March of last year alone, we’ve seen the number of transactions processed by our site on an average day increase by roughly a factor of 30, and there’s every indication that we will continue to see such increases in the future, so we’re taking pro-active steps now to be sure we can handle future loads.
Help prevent accidental transfers to “phishing” accounts on Steem and BitShares blockchains
As some people have already discovered to their misfortune, some malicious accounts exist that attempt to mimic the name of a popular account such as bittrex, poloniex, blocktrades, etc in the hopes that a user will make a typo and accidentally transfer to their “phishing” account.
In order to help prevent this, we’ve been maintaining a list of such phishing accounts and warning users when they try to send to them. But the weakness of this approach was that we had to keep up with such phishing accounts as new ones were created. To better combat this problem, our software will now auto-detect names that are “similar” to known exchanges and similar services that we are aware of, and warn users they are about to send to a suspected phishing account instead of the account that they are likely trying to send to (to do this, we re-used some of the code that we previously wrote to prevent our Steem account creation service from creating such phishing accounts).
SteemBirds Video Comment for @blocktrades
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Wow! What a nice performance! Keep it up bro
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Just more music and fun :)
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Don't quit your day jobs....
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haha nice
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Ha ha I agree! 👆🤓
![90330EDA-7836-4864-B49A-6854A21DBAC0.gif](https://steemitimages.com/DQmQ26CjwgX4U3hb3uC4zjNhm3ZvqxT4WVkPedx2wD67QjB/90330EDA-7836-4864-B49A-6854A21DBAC0.gif)
Thanks @blocktrades !!! I just invested and transferred some bitcoin through it and it worked flawlessly 🤙 Namaste
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Haahaha...Lol cool
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he he he
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Cool 😎
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hello, please read, it is very urgent I ask you to help me I am with great urgency, your little help
or great is very valuable to me, please put your hand in his heart I am very much urged I beg a very urgent help of what you can help me, please do not lend only help my user steemit pablosky disinterested and of good heart without profit I am in venezuela beg your help please is urgent, thanks my email [email protected]
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Whom..its cool
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😀😀😀 very cool
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Cool! 😍😍
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Steem travels to moon like and arrow booming all aroud 👍👍@blocktrades
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Follow me.. :)
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why?
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@steembirds
what? hahahahah well that's original
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Amazing reaction
Thats amazing
anyway, am new on this platform and am ready entertain every member of this media.
I wish you follow me to have a share on the good things I have for you .
Thank you
God bless you
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Hello @blocktrades.
![](https://steemitimages.com/640x0/https://snag.gy/NVSMyu.jpg)
There is mistake on your website:
There is . (dot) once and , (comma) second time.
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Blocktrades just keeps getting better and better. My transactions in and out of Steem have never been faster! Thanks for all the great work!
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Steem to moon
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Source
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10k per second that is crazy.
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10k per second. That unprecedented!
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Interesante!!
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Great graphics thanks, 10,000 steem transactions per second impressive
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now steem at earth agan
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Steem will be here for the long run! This is an amazing blockchian with the potential to dominate the market! I truly believe steem will be the "Next Big Thing" so enjoy the ride guys!!! Its going to be Great!!!
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great indeed
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I agree 100%. Upvoted, Followed. Check out my most recent post about Lightning Network if you're interested please :)
-CryptoRocky
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hello... i upvoted your blog and kindly upvote my blog as well...
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Steam to the moon
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Hhhhhhhh
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Steem to pluto
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God i love blocktrades!
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I tried signing up to blocktrades yesterday but never got a confirmation email. Is there a problem? Please let me know becuase I want to invest into Steem and get going. Please advise. Thanks, Bob
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We noticed recently that our emails are being blocked one of the abuse-blocking services (which is pretty silly, but these services aren't perfect). If you have another email address, I suggest you try that one.
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Ok Thanks for letting me know. You may want to put a disclaimer on the sign up page to that effect. Just a thought. Cheers!
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Mine was sent directly to the spam folder. I agree with @robertnevin that a disclaimer would be a helpful & quick to implement update to the signup page.
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might take a day or 2 if they very busy , there are 1 million bitcoin account sign ups around the world for different exchanges as fiat money pours out of banksters banks and into cryptocurrency ,so unbanking millions per week see https://blocks.wizb.it/# realtime bitcoin globe
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Ok Gotcha. I'm patient but tried twice and got nothing back. But they gave me a good excuse why it maybe happening. I know Aweber will not accept my business email address so perhaps Blocktrades has the same issue. I also know that Barracuda Systems that protect spam and other types of computer hacking also deletes my emails and Have to contact my client to white list my address. (Shrugs) (I work as a recruiter and HR people contact me asking for resumes and when I email them back with a resume, It deletes the email. Grrr. )
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That's awesome you guys are looking into fixing people's mistakes instead of just blaming them for a bad transaction and letting it go. I think establishing yourself as a reliable and customer friendly group at this stage is going to keep you in the crypto game for a long time. Keep it up!
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That's definitely one of our key strategies to differentiate ourselves in the market. Thanks for the kind words.
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Thanks. I've made a lot of these mistakes. Thanks for looking out for us!
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Yes nice strategies. Here's my entry for the jerrybanfield contest
https://steemit.com/jerrybanfield/@folly-pandy/near-death-experience-swc
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Can you add more pairs for exchange? Such as xrp, waves, omg
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Ok. Thank
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Yeah I checked, blocktrades has been adding new features lately and that's good.
So many people had questions about steem delegation and now I hope they got their answers. Can anyone tell how profitable steem delegation would be if prices get raised?
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Add some new coins here.
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Zcash! Zcash! Zcash!
Maybe?
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thank you
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Hey are you still leasing SP? i want to lease 1000SP for 30 days..how much?
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I am very concern with the buying delegation service, hope to hear your good news soon!
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thanks!
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yeah, I was looking at the steam delegation price, now at 28 SP per Steem. That's going to be tough to compete with minnowbooster and other services, but It needs to be done for the sanity of the Platform.
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i like steem crepto it's very fast transaction
![](https://steemitimages.com/0x0/http://i.thinimg.com/img/29ap.gif)
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@blocktrades you are actually being the best in customer usability, and in helping customers avoid problems with transactions! You are the best in the market for this, no other exchange or similar service (even you are not an exchange), is doing what you do!
The steem blockchain and graphene has the best of the best in terms of developers and smart people working on it, and that is why you are here and with bistshares.
Your service, efforts and dedication certainly are a very important point for the growth of the steem blockchain and for lots of new people who come here, and see the blockchain as a serious investment, because of many facts, but your financial services for the platform are simple great.
Thanks for dedicating your time to make the steem blockchain a safer and better place every day!
Regards, @gold84
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Steem to blue moon :) Thanks @blocktrades that's a great comeback. loved you auto-refund feature.
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These changes sound great. I have lost a lot of Steem due to exchanges failing to accept addresses and memos (when they were correct). This was not with block trades. I will definitely look to switch over to this exchange!
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Hi @blocktrades
I've just received transfer from you with memo:
Gkpn7etKiXEcyd19EESwSACZe8VtGqoLWkB65HHd7j79qNQ4kGSkjv226u8wta3kQY6M37uASNH6d4UjVJgEBwpYb5jkSe1vWam38N
I guess this is a message about renewing delegation but... what I'm supposed to do with it?:)
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Any plans to make it easy to see our trade history?
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Very good news!
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Down Down Down in a burning ring of fire ....
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Every time I check out @blocktrades the platform is better, having a low fee, fast and easy to use exchange really makes steem more accessible and brings a lot of value to it! There are a lot of great projects that have everything to succeed but the coins are almost impossible to buy.
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yes blocktrades is one of the best. https://blocks.wizb.it/# see block transactions live here its great to see what bitcoins bought in your own city and country
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I haven't tried it, but thanks for your post. I'll check it out!
Also , Upvoted, Followed! Check out my most recent blog about the Lightning Network if you're interested show some support back thanks brotha!
-Crypto Rocky
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Moar like this!
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really nice service
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Can Blocktrades provide some guidance on how to buy Steem using Bitcoin Cash?
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Thank you
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plz enable delegation i really need that
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Check out Jerry Banfield posts. @jerrybanfield He has a program that he covers regarding delegation and its very detailed how he does it. Hope that helps.
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okay thanku robert
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My Pleasure... :)
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hey robertnevin.. i think you have mistaken..
jerrybanfield has a program which is allow you to delegate your sp to other people..
its not the program of getting delegation..
but blocktrades has the program of delegate sp to other people
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Ok maybe this video will help... Warning its advanced.
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@jerrybanfield is the man!
Upvoted, Followed. Check out my most recent blog about the Lightning Network if you're interested show some support back thanks brotha!
-Crypto Rocky
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Ok I will check it out. Thanks!
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Thanks for the update @blocktrades.
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Thanks @blocktrades for updating us with these amazing upcoming updates of a great platform... Looking forward to see Steem power delegations back ....
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thanks for update
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you are doing great job guys,, u guys give me confidence to hold my steem,,thank you again
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yeh i agree with you they are doing amazing
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You are doing amazing stuff. Thanks
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Many Many Thanks for updates
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Can I send steem out of steemit through blocktrades?
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you guys rock!
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I think what you guys have created with blocktrades and how and It works is fantastic. It took me two days of research on Dtube YouTube and reading posts and now I fully understand it. It is really fun me using Blocktrades and If you guys ae open to delegations again I am happy to contribute. Thanks for the update and greetings from Vietnam.
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Totally agree!
Upvoted you a whopping 3 cents! As well as followed! Check out my most recent blog about the Lightning Network if you're interested show some support back thanks brotha! Follow back if you are inerested in crypto big picture content!
-Crypto Rocky
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blocktrades has been awesome so far.
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Thanks. This is good information for you because @blocktrades always fix the service to you. Very very happy with the service improvements you make. This information is very useful for all members of steemit. I hope you allow me to translate in my language so that some unfamiliar steemit members can understand it. If you allow me to translate this information, please reply to this comment
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Good job.
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당신은 개발자입니까?
잘 보고 갑니다.
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Thank's for sharing this
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Transfer 6.928 STEEM to blocktrades 941d0b16-c4b4-408d-92ec-e7e6af9c42d7
i sir . i did not get amout after transfer plz have a look . and return my money thanks
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Thanks for the update @blocktrades.
I just want to utilize this opportunity on this post to explain my latest transaction on blocktrades.us
I guess I made a mistake when I didn't realize and forgot to think ahead that coinpot.co that I used to send DOGE to blocktrades.us deposit address to buy SP would not process it right away. Coinpot.co has a maximum time of 48 hours to process withdrawal transaction.
I saved the DOGE deposit address from blocktrades.us for reference.
Until now, DOGE has not been transferred yet.
If the transaction is successful, would I receive the SP on my steemit account?
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Yes, our system will process it whenever it receives the DOGE.
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So much future potential for the steemit platform! I cant wait to see alot of the bugs, and glitches worked out!
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why is it revoked when my delegation hasnt expired yet @blocktrades i need some answers.
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@blocktrades on a serious note how did my delegation expired because i have paid for the renew of my delegation and you have taken away my delegation what is the meaning of this how can you just take my delegation away i need some answer and how is this possible how did it expired so quickly please reply me @blocktrades.
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This is great news! I myself didn't start using blocktrades until i started using STEEMIT, in some ways i feel like I was late to the game. It is so much easier to use than other exchanges and i like the simple interface. i am glad to see they are planning to keep it moving forward and making improvements. it just reaffirms their commitment to the platform.
Thank you for the great information!
UB
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I've been using this platform for SP. It´s works really fine. Thanks for information.
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Grate information @blocktrades
Thanks for update
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This is great news. Glad that the system is getting better and better and more effecient.
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Great post!
Please take a look at my blogs, if you are interested in Eco-Friendly mining.
Great coins with huge potential. And finally some coins that do make some profit.
Remember this is medium to long range. Feel free to join out community.
Much love viking333.
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good updates i like it
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Thank you @blocktrades for the improvements you're always been a hero to us..."Mabuhay" ( Long live)!
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thats amazing, BlockTrades is becoming an awesome gate to Steemit.
even if the cryptocurrency prices are low lately, I feel very optimistic about Steem, lots of changes happened lately and lots of new users are joining every day.
Thanks for sharing this good post.
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steemit is now making much impact and its growth is beyond imagination...
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Terimakasih infonya @blocktrades
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Now blocktrades is a very wonderful service for exchanging steem to other crypto. Steem to the moon))
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I tried to create an account and buy steempower yesterday. The sign-up process is a joke. I still don't know if I successfully did anything.
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i thinking it very good for me. thanks
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Nice Info. i ve been waiting for weeks your latest post. i hope The SP is not too expensive so available for us for grabbing it. i hope it will not sold out so soon. well done post @blocktrades
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I am both excited and relieved after reading this article. I think you guys are solving a lot of problems that needed solving. Keep up the great work and may the crypto Gods bless us all
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Nice
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This was really good.
By the way, just check you my first post and give me some suggestions.
https://steemit.com/ten/@its-abid-here/10-most-amazing-lost-worlds-on-earth
Please don't flag the comment. This is can be very helpful for me.
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@creativeidea #creativeidea says @blocktrades Thanks for sharing this great news iam waiting this offer
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♡
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did a few exchanges for steempower in return for sbd...yet to convert to btc....
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Thank you blocktrade
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it is a very informative
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Interesting post....
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Wow!
This is great.
I must commend @blocktrades that they are doing well.
The update is really needed especially in cases where users mistakenly send wrong coin which was among the update because i have been affected once .
You guys did a great job here.
Thanks for sharing.
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Fantastic information!
Good job @blocktrades
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This post its great information.
Thanks for you :p
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Nice Update thanks. I hope it is growing fast and big!
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Great news. Blocktrader has always been the easiest source for me to be able to convert my steem and stb into other crypto's, without it, I am fairly sure the task would be a lot harder. Transaction times are quick and I have never had a single issue. I am sure with all of these upgrades, the experience will be even better.
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That's great job done so far!
If those "phishing" accounts can be booked down and stopped from advancing their scheme, then users will appreciate more the service experience.
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Blocktrades is very easy and a great tool to use.
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Yeah sell that steem yo. I want some. I cannot wait to see how much you will be charging, specially when taxes are coming in.
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He was wanting this information. I've been wanting to know about the delegation for a long time.
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Thank you for the update and transparency!
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ini kabar gembira untuk kami, dan kami sudah lama menunggu delegasi dari anda.
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good information, but I do not really understand about it, because I'm new here, thank you for the information, please further information, do not forget my voting latifah1
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@latifah1 all informations are there if you read patiently, take time to read.
thank you!
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sounds great about auto refund, is there any possible to purchase now and when your sp is ready sir it will directly delegates!
if it's possible if not a little bi thrilled :)
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posstingan nice, i've upvote you, do not forget my upvote @azhariari
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Great jobs guys
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Please Vote my post
https://steemit.com/tourist/@nanda87/mubut-island-tourist-spot-batam-riau-indonesia-tempat-wisata-pulau-mubut-fe5631288764c
Thank you
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@nanda87 please be aware! don't post any link to steemians post, it's not good to a newbie like you. it will give you bad image of your own. and it could be dowvoted your reputation in other option.
just remind you sir :) thank you.
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That's spamming isn't it @bien. I hate spam, do you?
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exactly sir @cloudspyder, he is new thats why he need some advice.. just to aware him. :)
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Nice to see this @blocktrades
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please follow and vote behind my steemit account. because I as a beginner steemit need support like you to develop my steem. thank you
bram17
https://steemit.com/together/@bram17/itulah-steemit-berkarya-dan-berpenghasilan
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I will definitely look to switch over to this exchange
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best regards bro...
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Amazing
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I always love the idea that this blocktrades.us site is keeping on improving. Satisfying and making all fellow Steemians choose an easy way in exchanging currencies! Always a great idea! thanks so much for the updates!
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how many percent increase to lease a delegate Mr @blocktrades ?
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Hello, blocktrades.
If you remember me@julybrave
I always use your blocktrades.us website every transection. that good , instant arrive tnx.
I upvote u . If you want to help me with upvote, i welcome you to @julybrave thank you
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These developments have been long overdue. It is better late than never, however. Perhaps blocktrades can now start getting the respects he/it deserves.
Thanks a bunch for the updates.
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Cool
I like it
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It is un blevable website
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Pls how long will it take before I will recieve the steem power?
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nice development,keep it up
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I really will wait for sale of delegations. I'm new to the platform and surely will not miss this offer for my account to grow better
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