A few days ago, I said the ChatGPT API Prepaid credits have 1 year expiry
Thus, I am asking for a partial refund (less than 14 days policy EEA)
Thank you for reaching out to OpenAI support.
We understand that you've added $50 worth of credits to your account but would like to request a refund of $40, leaving a balance of $10. We appreciate your reaching out with this request and are here to assist.
Currently, we can process refunds for the remaining amount of purchased credits, but we do not offer partial refunds. Should you decide to proceed with a full refund, you can then repurchase the desired amount of credits. Our records show that you currently have $49.99 in credits remaining on your account.
Once we receive your response, we will further investigate. You can also visit our Help Center for potential solutions to your issue.
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Strange way of doing things
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Yes, indeed
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