Ledger Crypto Card: Rejected transaction shown as Pending due to 3D Secure (3DS) authentication

in blog •  4 months ago 

I've been using Crypto Ledger CL Card for a while. And recently I was trying to make a transaction over the phone but it got rejected and the transaction was showing as "Pending" for a while. I contacted the support and it took days for the transaction to become "Declined".

I asked why the transaction was rejected in the first place, and here is the response:

Kindly note that transactions above $500 fall outside our risk appetite if they are conducted without 3D Secure (3DS) authentication.

3D Secure is an added layer of security for online card transactions, aiming to reduce fraud. Unfortunately, as a measure to prevent fraudulent activity, we cannot support high-value online payments that lack this crucial authentication step. The $500 threshold is set to protect our users and ensure their transactions are secure.

We apologise for any inconvenience this may cause and recommend reaching out to the merchant to enable 3DS authentication for future transactions. This will help facilitate smoother and more secure payments going forward.

Steem to the Moon🚀!

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  ·  4 months ago 

Sure.

Any progress on ____ to STEEM projects to make it easier/cheaper for US users to buy STEEM?

  ·  4 months ago 

AWESOME! To be clear, I should be able to send USDT directly to that address w/memo with my Steemit username, and it will automatically convert to STEEM in my account, correct?

  ·  4 months ago 

Yes.

try to send from wallet...I got "invalid address or ENS"

  ·  4 months ago 

Can you show the screenshot?

  ·  4 months ago 

50% progress.

"Great post! 😊 I totally get why you'd be frustrated with the transaction getting rejected. 🤔 It's good that you reached out to support for clarification. 👍 That 3D Secure authentication step makes sense, though - security first, right? 💯 Now, let's talk about something more fun... 🎉 Have you tried any of those Steem-to-Other-Crypto swaps yet? I'm curious! 😁 And hey, while we're on the topic, don't forget to vote for our witness @xpilar.witness by heading over to https://steemitwallet.com/~witnesses. Your support means a lot to us and helps keep the Steem community growing strong! 💪"