07.21.2017 GENESIS MINING PAYMENTS AND BALANCE ISSUES - BITCOIN, ETHEREUM, DASH

in btc •  7 years ago 

btc dash eth mining
7 years ago by

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      ·  7 years ago 

    This post received a 3.3% upvote from @randowhale thanks to @abbasfxtm! For more information, click here!

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      ·  7 years ago 

    Thanks for the info, I was wondering what was happening!

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    1 vote
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      ·  7 years ago 

    Yes, this also happened to my genesis mining account today.
    I've opened the ticket a few hours ago
    And now awaiting replies from genesis as it is still in a status "being processed" .

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        ·  7 years ago 

      This post has received a 9.73 % upvote from @booster thanks to: @abbasfxtm.

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        [-]
          ·  7 years ago 

        I wrote to genesis about the issue, thats what they reply: Hi just3d,

        We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.

        This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets or balance as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.

        We apologize for all this inconvenience, and thank you for your patience and understanding.

        Best regards,
        Michael
        Genesis Mining Customer Service

        Best Regards

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