Isn't that just the same idea as a process flow?
RE: How to write a business playbook
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How to write a business playbook
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Yes it is. Most ideas can be reduced down to nodes and connections of one kind or another. The idea here, however, is to also experiment with lenses - a playbook approach might appeal to sales teams in the same way a process flow appeals to operations teams. Horses for courses and all that...
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