Even if you're talking on the phone with someone, body language is present in every communication experience. This course will teach you how to use body language effectively in your sales job and may also be applied to a variety of other situations.
Because body language is so subjective, it's crucial to make a brief scan before chatting with someone.
The purpose of a check-in, or calibration, is to determine the mood of the people in the room. Do you have your arms crossed?
because the space is cold, people's emotions are heightened, or there are no arms on the table
It's one way to get comfy, right?
Fortunately, we are the grateful recipients of a wide range of body language study, and we can apply what we've learned.