鱼骨图又称石川图、因果图、关键要因图 使用鱼骨图,进行因果关系分析,通过一级的果找到一级的因;一级的因又是二级的果,通过二级的果找到二级的因。一层一层,抽丝剥茧,通过不断的深入找到问题的根本原因。
在鱼骨图的实际分析中,一幅鱼骨图到二级因果关系,若需要继续深入,则需要另起一幅鱼骨图做进一步的因果分析。
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