一件很有意思的事儿,事情发生在上周末,公司的一位女同事下班后去逛商场,在某品牌店逛到一件心仪的衣服,标价¥2400,由于当天部分商品有折扣活动,导购员说这件衣服打5折,也就是¥1200,同事觉得还不错,就买下了。
谁知买了衣服回家后的当天晚上,店家打电话过来说导购员卖错了,这件衣服是原价商品,不参加5折活动,需要同事过去补剩下的1200元钱。同事接到电话觉得有些意外,她告知对方既然是你们内部出现的失误,就应该自己内部承担损失,消费者没有责任去为店家的失误买单。
接下来几天里,那个店里的导购员天天打电话和发微信过来,表示店里老板要求自己(导购员)赔偿,而自己每个月只拿很低工资,她可以帮忙支付200并亲自上门来拿,总之说的很可怜的样子……
同事的遭遇在办公室里引起了广泛的讨论。有人提起之前媒体报道的ATM取款机事件,由于ATM机故障,某个“幸运儿”多取了些钱,最终被判刑,这件事当时也是引起了各方热议,法律界、金融界、传媒界对这个案件都有各自角度的解读。
对于同事的遭遇,我认为这笔生意是双方按照约定的价格完成的交易,类似于在法律上签订了某种商业“合同”,即使是因为某一方的失误导致“合同”在事实上不合理,那也不影响“合同”的履行;除非双方均同意,否则没有理由也不能重新修改。
当然另一方面,从道义上讲,我也很同情那个导购员,由于一个小失误,月收入的一半就没了,没准是个试用期的新员工,就此被开除也说不定;如果不接受补差价,至少退货、换货也行啊,退一步海阔天空,毕竟一件衣服事小,人家的饭碗事大啊!
然而事情的发展是这样的:我同事穿着这件新衣服上了两天班,并有意发了几条朋友圈后(秀给导购员看),然后……就没有然后了,店家再也没有联系她。
亲爱的Steemian,如果碰到这种事,你们会如何处理呢?
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退货比较正常吧。
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恩,是的
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打工也不容易,补钱我是不会,最多退货……
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是的,应该没有人会去补钱吧,否则这人也太实诚了~
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我也坚决不补钱,补了就可能上当。
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是的,相对于服装店的利润,这点差价简直就是渣渣
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作为店家,不应该要求退还,或者要求员工自己去把衣服赎回来,这只会丧失信誉。
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故事发生在王家湾大洋百货
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我也会退货不补钱:心里价位已经订好了,很难再追加。
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恩,退货是比较折衷的选择
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我决定退货~~也绝不补钱。
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恩,如果是我,我应该也会这样
另外退货退钱,你们自己上门
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你这是哪个城市呀,衣服好贵呀,我的衣服最贵的外套也就300多。
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你肯定少打了个零~
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没有呀,就这个价呀
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每个人应该都为自己的错误付出代价。他有这天天折腾你同事的时间,不如好好工作多挣钱点。一件衣服卖2400的地方,营业员的工资不能低了吧,不差1200吧。
反正我是不会补钱的。
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现在物价都好高,武汉营业员工资也就3千左右
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那赔1200也能承受吧,3000多不少了吧我觉得
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我这个小城市商场的衣服基本都是一千多往上,两千多很正常,营业员的工资也就三千左右。有次我看中了一件牛仔裤,1200元,我不舍得买,导购说她刚刚买了一件,我问她工资,她说两三千。。。
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现在的年轻人消费都很超前……
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是啊,一条裤子一千多我真的舍不得买。
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我们这商场估计也贵吧,我从来不去我也不知道哈哈
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同一品牌的商品全国范围内应该都差不多,大连不可能比我们这低,只不过我们这高端品牌很少,大连应该比我们这多些。
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我也会退货,不补差价。那个导购也真是粗心。
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嗯,同意
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商家应该大气些,既然已经出售了,不如索性做个好人,这样下次说不定还能吸引到回头客
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