Coinbase, a cryptocurrency exchange that now claims 10 million registered users and has struggled with customer service issues as it has posted rapid growth, has announced live phone support for its customers. Dan Romero, the company’s vice president of operations, posted a blog on the company’s website announcing the feature.
Customers can contact the company’s customer support at 888-908-7930.
Phone support will initially be available Monday through Friday from 8 a.m. to 5 p.m. Pacific time. Agents will be available to help with safety issues such as the ability to lock down accounts in cases where customers suspect their information might have been compromised.
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It took them long enough! Jeez!
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