A little story about "The world's most trusted blockchain leveraged payment processor" CoinPayments.net. Read it and think twice before giving coins to them.

Nickol is username of customer who paid bitcoins to a hosting company which use CoinPayments as a crypto gateway.

Nickol, reported 1 day ago

Hello. Payment: CPEK2********. Transaction status in your system is Time out, transaction was confirmed in blockchain (tx/4172f78**********). I have not got refund email and the seller has not accepted the payment.

CoinPayments.NET , said 1 day ago

Unfortunately the amount received is too small to refund since the coin TX fee to send it to you would be more than the refund amount. Make sure you have read the Tiny Refunds section of our User Agreement. However, if you obtain the permission of the merchant we can reopen it and let it complete.

Nickol , said 1 day ago

What means is too small? It is $10 (0.00066 BTC it is $11.33 now), and u can set fee 0.00001. Set fee 1 satoshi per byte and it will be confirmed in 240 minutes (https://bitcoinfees.earn.com). Back my money to BTC: 3DLHdmoh73*******
If u can't set small fee it is not my problem. Refund money from ur personal wallet, every popular wallet including bitcoin core, atomic, etc allows setting fees.

CoinPayments.NET , said about 23 hours ago

Hi Nickol, we are a communal wallet and do not have that option. We process hundreds of thousands of BTC transfers a day and no transactions after the "micro fee" transfer would process until it got confirms. It would literally grind our service to a halt.​

Nickol , said about 23 hours ago

We are a communal wallet and do not have that option.

And why do u think that it is my problem? It is ur trouble! You have got my money and u have not transfered it to seller, scammer do like this. So are u scammers? Back my money or trasfered it to the seller.

Nickol , said about 23 hours ago

And don't tell me that u can't approve the payment to the seller please, I know that u can do it, it is your system and you just need to update one field in a database

CoinPayments.NET , said about 23 hours ago

I never said we couldn't, in fact the robot clearly said that if we got permission from the merchant we could complete the payment like normal

Nickol , said about 22 hours ago

ok, and when will u get permission? How much time is it take?

CoinPayments.NET , said about 20 hours ago

You would contact the merchant, not us

Nickol , said about 17 hours ago

Ofcourse merchant agrees, it will get payment, why may it be disagreed? The more you tell different far-fetched pretexts to not approving payment and not refunding funds, the more you looks like a scam. Just approve the payment and close this ticket.

CoinPayments.NET , said about 16 hours ago

When merchants choose to accept a payment for $10 worth of BTC, they want $10 worth of BTC. They don't want those funds 2 days later when that same amount of BTC is now worth $5 but they still have to provide the same goods or services. Do you have any more "far fetched" complaints for me?

Nickol , said about 14 hours ago

Do you have any more "far fetched" complaints for me?

A lot, and first of all tell me why u get my "$5" (right now 0.00066 BTC that i sent is $11.66) and don't want to send it to the seller or back to me? Where is my money now, in ur wallet? - so you have robbed me, right? - Yes, right.

You don't want send it to the seller because seller "don't want those funds 2 days later", you don't send me back because CoinPayments that has a lot of cryptos can't create the second bitcoin wallet to have one input instead of "hundreds of thousands". Stop bullshiting me, just approve payment or send my money back!

CoinPayments.NET , said about 14 hours ago

1. I can't force a merchant to accept late funds. The merchant may no longer be offering those goods or services or for the price the payment was created for.
2. Yes of course it is in a wallet own by us...how else would this system work?
3. You are not robbed, you willingly and knowingly sent the funds using a micro fee that had no chance of getting the confirms required before the payment timed out. What did you think that countdown timer was for? You can't mail someone $20 and then demand they spend their money to send it back to you all while screaming I was robbed.
4. Ask the merchant if they would be willing to accept these funds.​

Nickol , said about 13 hours ago

1. The merchant wants the payment, look attachment
2. For example this system can works like it working in blockchain.com, that can set any fee client wants. In any way it is not a my problem. It is your problem.

3. that had no chance of getting the confirms required before the payment timed out.

You are lie, the transaction has fee about $0.53 (13 sat/byte, now transaction that has this fee will be confirmed in 70-90 minutes) it is a large fee for 1 input.

1. He agrees, look attachment.
   p.s. I sent $10, now it is $11.66, do you know any merchant who disagree get more than his service cost? - I don't think that u know, so why are u ask me this question the second time?

Attachment

CoinPayments.NET , said about 13 hours ago

1. I can make a screenshot say anything I want; that is why they have to tell us directly.
2. Blockchain.com is not a payment processor, it's a basic wallet hosting service that doesn't need funds to arrive/send in set time periods to fight volatility.
3. $0.53 is not a reasonable fee when BTC is at $17k and the blockchain is breaking records for unconfirmed transactions. That is why your funds didn't confirm in 90 minutes.
4. Any merchant that doesn't offer that goods or service anymore. If you sell your TV for $50 and then a two days later someone offers you $60, it doesn't matter since your product is gone.

CoinPayments.NET , said about 13 hours ago

Also that is not what your screenshot even shows.

Nickol , said about 13 hours ago

Again and again bullshitting about anything except the payment. Bla-bla-bla instead of simple aprroving the payment.

I can make a screenshot say anything I want; that is why they have to tell us directly.

I don't think so, really I think u just want to see screenshot of this ticket on every crypto forums that I will find tomorrow. Good luck, fucking scammers.

CoinPayments.NET , said 33 minutes ago

Good luck to you. That screenshot only shows that you can't read xD

Full screenshot of the ticket