I'd mention too that a mute has the feature that the muted can still post one post/comment per day on the platform. The idea isn't to silence them completely so much as limit their speech, which we deemed as a community to be unwelcome. That said, they have a right to their defense and possibly rally a strong defense if we've acted in error. If they choose to spend their 1 post/comment per day talking shit about us that'll be their right and we'll defend that right, but in regards to our particular front end we have the liberty to say "sorry, we're not taking this shit from you."