Data maintenance is important to any organization. Previously, maintenance data was stored on paper which was a time consuming and monotonous process. Computerized maintenance management solutions came into existence with the advancement in technologies. Computerized maintenance management solutions are also known as enterprise asset management. A computerized maintenance management solution is a computer software developed to simplify maintenance management of any organization.
Computerized maintenance management solutions are used to maintain the assets during their life cycle life. This solution tracks all the processes which include maintenance, customer service requests, operational performance, and warehouse inventory in one place. Computerized maintenance management solutions are used for tracking work orders, scheduling tasks, dealing with external work requests, recording asset history, managing inventory, and audit and certification. These solutions generate or maintain electronic database of operations and accelerate work order completion rate, extend the service life of assets, increase worker productivity, eliminates paperwork, reduces overtime, and improves accountability and equipment reliability.
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Additionally, increase in demand for reducing equipment downtime and maintenance costs is anticipated to boost the demand for computerized maintenance management solutions (CMMS) around the globe. Furthermore, the need to maximize productivity and improve inventory management is projected to fuel the demand for computerized maintenance management solutions (CMMS) globally. Moreover, computerized maintenance management solutions (CMMS) support multi-language capabilities and provide better accountability, which is anticipated to drive the market growth in the near future. However, poor upgrade capability and lack of trained professionals is expected to restrict the growth of the market. Rise in adoption of predictive maintenance and cloud-based solutions among organizations due to their time-effectiveness are projected to create new opportunities for the computerized maintenance management solutions (CMMS) market in the next few years.
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The global computerized maintenance management solutions (CMMS) market can be segmented based on component, deployment, enterprise size, maintenance type, application, and geography. In terms of component, the market can be bifurcated into solutions and services. The services segment can be divided into training services and implementation services. Based on deployment, the market can be segmented into on-premise and cloud-based. In terms of enterprise size, the market can be categorized into small and medium enterprises and large enterprises. Based on maintenance type, the market is classified into production maintenance, facility maintenance, fleet maintenance, and linear asset maintenance. In terms of application, the market can be classified into work orders tracking, maintenance activities scheduling, monitoring, and control maintenance.
Major players operating in the global computerized maintenance management solutions (CMMS) market include Fiix Inc., NexGen Inc., Mapcon Technologies, Inc. MicroMain Corporation, Infor, Inc., ServiceChannel, Inc., IBM Corporation, eMaint Enterprises, LLC, mPulse Mobile Inc., Hippo CMMS, and Dude Solutions, Inc.
Below is a snapshot of these quadrants.
- Customer Experience Map
The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.
Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:
Customer Experience Maps
Insights and Tools based on data-driven research
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The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.