New: callcentersolutionAll contenthive-129948krhive-196917steemzzanhive-183959hive-180932photographyhive-185836hive-166405uncommonlabhive-183397hive-188619hive-101145hive-150122hive-144064bitcoinhive-145157hive-184714krsuccesslifehive-193637hive-109690hive-103599hive-180301TrendingNewHotLikersbhageerath (27)in callcentersolution • 6 years agoBest Practices for Implementing IVR in Your Call Center SolutionIVRs have a coherent, focused purpose: self service. They are supposed to let callers handle issues without human interaction as far as possible but that distancing itself can distance customers…