New: callcentersolutionAll contenthive-129948hive-196917krhive-180932zzanhive-150122hive-185836steemhive-183959hive-166405hive-144064photographyhive-145157hive-188619hive-101145hive-184714uncommonlabhive-183397hive-103599bitcoinhive-193186steem-atlashive-180301hive-193637hive-170554TrendingNewHotLikersbhageerath (27)in callcentersolution • 6 years agoBest Practices for Implementing IVR in Your Call Center SolutionIVRs have a coherent, focused purpose: self service. They are supposed to let callers handle issues without human interaction as far as possible but that distancing itself can distance customers…