New: callcentersolutionAll contenthive-129948hive-196917krzzanhive-183959steemhive-180932photographyhive-166405hive-144064uncommonlabhive-185836bitcoinhive-183397krsuccesshive-150122hive-188619hive-101145hive-124908hive-103599lifehive-145157hive-139150hive-109690hive-184714TrendingNewHotLikersbhageerath (27)in callcentersolution • 6 years agoBest Practices for Implementing IVR in Your Call Center SolutionIVRs have a coherent, focused purpose: self service. They are supposed to let callers handle issues without human interaction as far as possible but that distancing itself can distance customers…