New: customerservicelanguage

bizcommunication (43)in bizcommunication • 7 years ago
What Your Customers Don't Want to Hear--and What to Say Instead
A couple of weeks ago I had the opportunity to direct an hour-long seminar for the Greater Hall Chamber of Commerce in Gainesville, Georgia. The photo shows some of the 50 participants. In this…
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What Your Customers Don't Want to Hear--and What to Say Instead