New: cxAll contenthive-129948hive-196917krhive-180932zzanhive-150122photographyhive-183959steemhive-185836hive-188619hive-144064hive-166405hive-183397hive-145157hive-101145uncommonlabhive-193637hive-184714hive-103599hive-180106lifehive-139150hive-109690hive-170554TrendingNewHotLikerscallnovo-cc (42)in cx • 19 days ago😤 Still Losing Customers Over Long Hold Times and Poor Agent Performance?You're not alone — but you're also not stuck. In 2025, call center performance issues = revenue killers . ⛔ Poor First Call Resolution? ⛔ High abandonment rate? ⛔ Repetitive complaints from…callnovo-cc (42)in outsourcing • 22 days ago🚨 Call Center Outsourcing in 2025: The Secret Weapon for SMEs & eCommerceAre you still spending a fortune on in-house customer service? 😤 You’re burning time, money, and customer trust. In our new post, we reveal 𝐓𝐡𝐞 𝐓𝐨𝐩 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫…callnovo-cc (42)in cx • 27 days agoHow 24/7 “Call Customer Service” Slashed Fitness Equipment Returns by 64%Link to the Full Article: Call Customer Service – Reduce Returns Introduction High product return rates don’t just cost you revenue; they can seriously damage your brand’s…callnovo-cc (42)in cx • last month🌍 Mastering Offshore Outsourcing: The Key to Business Growth in 2025 🚀As businesses worldwide seek cost-effective and scalable solutions, offshore outsourcing has emerged as a game-changing strategy. But is it the right move for your company? 📉 Did…callnovo-cc (42)in callcenter • last month7 Proven Strategies to Reduce Call Center Turnover & Retain Top Agents📌 The Call Center Turnover Challenge Call centers face 45%+ turnover rates , leading to: 🚨 Higher hiring & training costs 📉 Declining service quality ⏳ Inconsistent…callnovo-cc (42)in cx • last monthBolivia Call Center Outsourcing: The Best Nearshore Solution for U.S. Businesses 🇺🇸🌎 Why U.S. Companies Are Turning to Bolivia for Customer Support For decades, businesses have outsourced customer service to offshore locations like the Philippines and India .…callnovo-cc (42)in callcenter • last month📢 Call Center Philippines: The #1 Outsourcing Destination for Businesses 🌍📌 Why Outsourcing to the Philippines is a Game-Changer The Philippines is the top global destination for customer service outsourcing . With low costs, highly skilled agents, and…callnovo-cc (42)in outsourcing • 2 months agoWhy Outsourcing German Customer Service Is Essential for Energy Storage BrandsGermany's energy storage market is booming, but many companies struggle with high customer service costs, talent shortages, and inefficient support . If you're not optimizing support, you're…callnovo-cc (42)in customersupport • 2 months agoAustralia’s Right to Disconnect Law: How Bilingual Outsourcing Keeps Your Business Running 24/7Did you know that Australia’s Right to Disconnect law gives employees the legal right to ignore work calls & emails after hours? While this is great for work-life balance, it’s creating major…callnovo-cc (42)in customerservice • 2 months agoHow Arabic Customer Service Outsourcing Transforms Middle East Market SuccessExpanding into the Middle East? Without Arabic-language customer service , your brand risks negative reviews, high return rates, and frustrated customers. The solution? Arabic Customer Service…callnovo-cc (42)in qualityinspection • 2 months ago🚀 How AI-Powered Customer Service Quality Inspection Boosts Efficiency by 10-20xCustomer service quality assurance is evolving fast. Traditional manual inspections review only 5-10% of interactions , leading to missed insights and slow improvements. But with AI-powered…callnovo-cc (42)in cx • 5 months agoPowerful Outsourced Customer Service from Callnovo – Transforming Home Appliance Support 100% for U.S. RetailersIn the fiercely–competitive U.S. home appliance retail sector, exceptional customer service is highly–imperative. Salesforce’s State of the Connected Customer report states: 80% of customers say…qufei (16)in cx • 6 months ago订婚当天，我喊准婆婆一声妈，结果她当众让我叫她阿姨。男友一语不发。我一巴掌在他脸上说：这么重要的日子，怎么不把你妈叫来我叫林茜，来自浙江一个小山城，今年26岁。此刻，我站在那装饰得温馨又甜蜜的宴会厅中，心中满是对未来的憧憬和期待。 今天，是我和男友黎鸣订婚的好日子，我穿着精心准备的礼服，脸上洋溢着幸福的笑容，准备迎接我们期待许久的重要时刻。 订婚仪式上，亲朋友好友围坐一堂，笑语盈盈。当司仪引导我向未来的婆婆表达敬意时，我按照习俗，满怀喜悦对黎鸣母亲，轻轻喊了一句：“妈。”…duocaish (48)in hive-150487 • 6 months ago搭乘香港國泰出發航班賺取最高12K哩程本次國泰航空的優惠針對從香港出發的航班，飛往指定亞洲航點，即可獲得高達額外12000哩程。 國泰活動 活動頁面 預訂時間 截止至2024年10月16日 旅行時間 2024年9月17日至2025年3月31日 旅程類別 來回 活動分析…callnovo-cc (42)in hive-120861 • 9 months agoDominate Call Center Management (100% Guaranteed) with Proven Strategies for Ultimate Customer Satisfaction & Operational ExcellenceIn today’s competitive business environment, customer engagement is critical for success. Studies show: companies with highly–engaged customers achieve 23% higher profitability, 20% higher sales…callnovo-cc (42)in operationsmanagement • 9 months agoDominate Call Center Management (100% Guaranteed) with Proven Strategies for Ultimate Customer Satisfaction & Operational ExcellenceIn today’s competitive business environment, customer engagement is critical for success. Studies show: companies with highly–engaged customers achieve 23% higher profitability, 20% higher sales…callnovo-cc (42)in hive-119463 • 9 months agoPandora’s Box of Customer Service Outsourcing Benefits: Bolivia as a Powerful Outsourcing Destination for US Companies (#1 in Preferred Destinations)As the global business landscape evolves, customer service outsourcing has become crucial for U.S. companies to optimize operations & enhance customer engagement – such as your own. Bolivia is…callnovo-cc (42)in outsourcing • 9 months agoPandora’s Box of Customer Service Outsourcing Benefits: Bolivia as a Powerful Outsourcing Destination for US Companies (#1 in Preferred Destinations)As the global business landscape evolves, customer service outsourcing has become crucial for U.S. companies to optimize operations & enhance customer engagement – such as your own. Bolivia is…callnovo-cc (42)in omnichannelsupport • last yearRevolutionize Big Tech CX: Unleash the Power of Omnichannel Support for Unmatched Tech Support Solutions & Customer Loyalty (Bonus: 8 Best Practice Details)In the fiercely-competitive realm of Big Tech, the evolution of customer support has become a pivotal battleground. The transition towards an omnichannel approach is not just a trend – but a…callnovo-cc (42)in customerretention • last yearUncapped Customer Loyalty: The Ultimate Guide to e-Commerce CRM Solutions for Flourished e-Commerce Customer Retention & Success (5 Key Factors)In the fiercely-competitive e-Commerce landscape, the ability to attract & retain customers is paramount. Customer retention is more than a metric – it’s a reflection of a brand’s promise, the…
