New: cxinvestments

callersmart (31)in callersmart • 2 years ago
Why Your CX Investments Might Be Seesawing With Customer Satisfaction and ROI
“Satisfaction is an end product that is variable, which means that a customer who is satisfied with a buying experience doesn't mean the same tomorrow.” Customer satisfaction may be falling across…
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Disagreement on rewards
Fraud or plagiarism
Hate speech or trolling
Miscategorized content or spam

Submit
$0.00
0

Why Your CX Investments Might Be Seesawing With Customer Satisfaction and ROI