New: servicedeskAll contenthive-129948hive-196917krsteemhive-183959zzanhive-180932photographyhive-185836uncommonlabhive-166405hive-150122hive-144064bitcoinhive-188619hive-183397krsuccesshive-101145hive-139150hive-124908hive-103599hive-181136lifehive-109690hive-150943TrendingNewHotLikerscallnovo-cc (41)in hive-120861 • 2 years ago12 Help Desk Metrics & Help Desk Performance Metrics to Ensure Stellar Customer EngagementIf your global business is looking to gain a competitive edge on the global sales market to build a long-term brand legacy, it’s vital to ensure your help desk / service desk team(s) offer(s)…callnovo-cc (41)in helpdesk • 2 years ago12 Help Desk Metrics & Help Desk Performance Metrics to Ensure Stellar Customer EngagementIf your global business is looking to gain a competitive edge on the global sales market to build a long-term brand legacy, it’s vital to ensure your help desk / service desk team(s) offer(s)…botomation (25)in intelligentautomation • 4 years agoIntelligent ways how automation can redesign traditional IT service desk: A GuideHigher user expectations. Increased responsibility. Staying abreast of the latest technology but within the budget. Limited resources to offer cost-effective solutions. Wrestle with loads of daily…andydaniels15 (25)in helpdesk • 7 years agoFree Webinar: Turn your service desk into a hub of innovationMany businesses fail to recognize that their service desks provide great opportunities for innovation and business transformation. In this webinar, we'll show by example how you can leverage your…