New: uce72All contenthive-129948hive-196917krhive-166405zzanhive-185836hive-183959hive-150122hive-180932steemphotographyhive-144064hive-183397hive-101145hive-184714uncommonlabhive-188619bitcoinhive-145157hive-103599hive-193186hive-193637hive-180106krsuccesshive-179660TrendingNewHotLikersalacrity (25)in uce72 • 7 years agoUnderstanding Customer Experience: the Boyne Resorts Mini CaseBoyne Resorts has developed an employee program to enhance customer experience. Source: How does it work? In my opinion: the modules aim to make the customers experiences their service…alacrity (25)in uce72 • 7 years agoUCE72 Reflection: Understanding Customer ExperienceIt was really interesting to learn about studies on satisfaction, and that it is both a function of cognition and emotion. Learning through the topic brings me back to the days where I was…alacrity (25)in uce72 • 7 years agoA new experienceExperience is the best teacher. In over the past year or so, I have had the opportunity to contemplate what kind of 'teachers' to seek in this respect, and how to pursue that. It has not been…