The $24 billion chatbot industry sucks because it needs better AI 

in crypto •  6 years ago 

In 2014, WIRED would profile a “boring” company called Slack beginning a media and venture-based obsession with bringing chat to every corner of our work lives. Somewhere along the way, the growth of chat-based enterprise communication was conflated with a preference for doing everything in a chat window, and thus we were given chatbots. Microsoft …



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6 years ago by

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