Recently I had some troubles with my phone as it was destroyed. Unfortunatelly for me I had GOOGLE AUTHENTICATOR on it and with it access to a couple of exchanges. As I did not save the recovery codes I had to recover access exchange accounts.
I will describe for each of them (see part 1) how was the problem solved, hopes this helps anyone with this issue.
LIQUI:
For accesing your account after losing your 2FA code and had to open an account on Liqui Support Center (when first logging in first noticed that there is no help history or solved issues history). After descreibing the situation (no more google authenticator, no recovery codes) and partly filling a form with information regarding my personal data (name, last name,mail, type of problem, recent ip address used login into my Liqui account that I got in my mail history). The form also wanted information regarding recent deposits and withdrawals.
Unfortunately liqui freshdesk till today which is 18 days and 21 hours ago still did not answer my ticket or contacted me in any way. Offcourse I wrote a couple of mails to their contact address on their site but offcourse no answer was provided.
Please LIQUI get your act together and start solving costumer issues