The Real Problem With Crypto Exchanges- Customer Service!!!

in cryptocurrency •  7 years ago  (edited)

18 Days Ago, I bought some ETH on the OpenLedger through my Bitshares account. I simply wanted to transfer it into my wallet, but it did not go through. I opened a support ticket

Chad Coleman, reported 17 days ago
BLOCK #20629241
Date: October 5, 2017, 3:16:48 AM
Witness: blckchnd
Previous: 013ac6f8a4145fc52c101f21b69bbd6ce836e487
Transaction count: 2
and yet still no ether , they have it now for 18 days, being a trader this is unacceptable. If your bank where to have made a mistake and admit to it (which they at least have), do you think they would at least redeposit your money within 18 days? Of course they would.
I have not yet to encounter the customer service from Poloniex, Bittrexx, Coinbase, GDAX because so far I have not had any trouble moving my coins around with their platforms. But by reading forums, etc I see they have their issues as well. What the Crypto world desperately needs is an exchange with good customer service. Because what is going on now is ABSOLUTELY UNACCEPTABLE!

Authors get paid when people like you upvote their post.
If you enjoyed what you read here, create your account today and start earning FREE STEEM!
Sort Order:  

Seen a lot of this. Its harsh.