The Psychology of Waiting in Line
7 years ago by davidpakman (76)
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I love it.
You kind of said it: The serpentine line smooths out variance.
I think what happens is the people who are good at hawking a good line also tend to be the people who are better at accepting the bumps and breaks, so overall feelings of satisfaction are worse under multiple lane even tho time spent is the same.
I'd love to see airlines use some sort of reputation-based system where the fastest people sit at the front of the plane, so that we can exit without being blocked by the people with families or lots of luggage or who are just slow.
I can't believe somebody actually studies this, and I want to give him a big hug.
I watched til the end and I feel like you trolled us anarchists by using 'anarchy' as a synonym with 'chaos' :)
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yeah it's amazing how there's someone studying seemingly everything
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The power of decentralized knowledge!
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"I can't believe somebody actually studies this, and I want to give him a big hug."
HA! You know I just wrote that I couldn't be the only one who gets a little emotional over this; We can be wierdos together! ;)
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I wish people had to wait in line to enter the New York City Subway :( Or any NYC public transportation form. There is lines in some places like when taking a Taxi at the airport but in general everything looks disorganized and messy. Lines could help. Interesting post! Upvoted!
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Yeah, I remember living in New York, and particularly the tourists in the subway were a total nightmare
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Typical xenophobic New Yorker...
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Ok, I have to tell you that being in Kazkhstan there is no such a thing like waiting in line.... On other hand when I was in Taiwan, waiting in line was extremely nice.
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wait, what do you mean waiting in line doesn't exist in Kazakhstan?
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Well it does but on different rules than everywhere else. I'm from Poland, lived 11 years in UK, now in Kazakhstan everywhere we line in different fashion.....
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I prefer the word queue or queuing. much shorter and easier to say than waiting in line.
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haha yes it is shorter, and much more British for sure
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It's French.
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Queuing's over done, let's switch to 'lineation'
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My thoughts, though most of the people hates waiting in line because they think it's waste their time but it is a good practice because it's allows well organized way of doing things, for instance imagine a bus station without a quene everywhere will just be jam packed. The only thing that's makes me hates waiting in line is when their is no fairness, first come first serve procedure is not followed, it actually pissed me up.
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This brings to mind William F. Buckley's great piece about inconvenience, titled Why Don't We Complain?
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I guess this makes sense. It all averages out, whether it's a single-serpentine line or a jockeying-for-position line because the "bandwidth" to serve the customer is identical in both cases (same number of registers). Like everyone else, I prefer the single serpentine line, but largely because I can relax and don't have to get into a competition to find the quickest register.
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"single-serpentine line" is liberal talk for waiting socialism. If there's no incentive to get a better position everyone will just line up for everything.
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In my country bags wait in line or better still you tell the person before you to keep in mind that you are next then stroll off.. Lol
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That's funny @nwamaka! #LMBO!
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Wonderful your psychology line, and personally i like dtube . thanks a lot for your post i waiting for your next post . all the best
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Its a hard Tyne of wating
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I could remember when I was doing my college registration, we in line under the sun for hours before been attended to. Personally, I hate queue, I been on the line for long but there are some scenarios whereby you won't be in power to control that, you will just have to obey and remain in line.
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It will help everyone.
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This new help the many people .thank on behalf of many people ..Thanks sharing this post..
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great news
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I HATE lines! lol
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It's important to remember that just about everyone does. At least that thought calms me, give it a try.
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I try and avoid lines. lol
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this news very nice..i like dtube..
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Dr. Queue is really great personality. That is best interview.
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This was a very informative post. I personally believe lines are a control mechanism to keep people in place.👍
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Nice post. Thanks for sharing.
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i realize your post..thanks for this news..
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Very interesting! I'm only 1/4 way through, but there's some amazing stuff already.
But something Dr. Q says really inspires me, silly though it may be: it's funny how much emphasis is voiced on quantity societally speaking. But like he pointed out: people care more about whether the thing is FAIR more than whether they're getting less time in queue.
I can't be the only one who has an ASMR response when they see something really fair happen...
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6:30: That's very observent, and yes you're right they do that to try and squeeze the money out of you.
There's a term for it, I think it's 'calculated misery' or something; basically it's a technique where corporations try and lower your experience through factors like this to squeeze you into paying needless fees.
HA: I just looked it up to see if I remembered the name correctly, and holy shit I did!
https://www.vox.com/culture/2017/4/14/15275642/united-airlines-calculated-misery-dragging-man-off-plane
Is that good memory or what!?
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high-quality post. thank you for sharing.
@Resteem
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