I 100% agree. The reality is you wouldn't have to con your customers if you simply stood by your work and gave a great experience the first time around. I would gladly continue to purchase from them - however, after seeing their true colors, I am very reserved from engaging in further business with them.
RE: Takeaways from Electronic Arts and the Customer Experience
You are viewing a single comment's thread from:
Takeaways from Electronic Arts and the Customer Experience