I wanted to write this post a few weeks ago when they worked like this but today they did it again. Its a standard nobody else has this days..
So i had some deposit missing. Have a look.
3 minutes and you know whats in the ticket?
Last time my request took them fuckin 2 minutes. And no they dont pay me a dime. Im just loving this exchange and i remind that its on my NO KYC EXCHANGES list and you can get % of what they make from fees - https://fuk.io/become-shareholder-of-top10-volume-bitcoin-exchange-in-the-world/
Today rated top12 in volume all over the world. EOS is rocking there.
So what to say.. this place rocks and you better try it. We should get STEEM there.
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We have different experienced here in crypto. I do have mine also and I just want to share my exchange too as they asked for my feedback. Hopefully i will be chosen as one of the top 100 lucky winners to received free KCS. https://twitter.com/KuCoinUpdates/status/1068414148294381568
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i speak of BIX not KCS :) looks similar but its other spot!
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Most of the times having great support means running a great business. Too bad not a lot of exchanges realise this. Sooner or later, they will pay the price.
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To support your work, I also upvoted your post!
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Holy shit having these times answering a ticket it's insane...
Most exchanges tooks hours to answer something critical.
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Would you want to partner in creating a centralized exchange that exclusively pairs STEEM and SBD with all other major cryptocurrencies?
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That's really good customer service. I just had the exact same problem (a deposit not showing up but being confirmed on the blockchain) with Allcoin exchange but it took like a day to be resolved.
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You know #Nexty ? you know NTY ? Otherwise, get quick to learn about it, join nexty.io for more information.
The total supply of #nexty is 180B NTY or 180,000,000,000NTY where 1 pNTY = 10,000 NTY. #blockchain #eth
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