As per Ledger’s explanation, they have run into some quality issues with a supplier which has forced them to delay delivery of my Ledger Nano X. They do not go into details regarding if it was only a subset or all preorders but mine was one that will be delayed. Remember, they will be some exlcusive engraving on those that preordered in a certain allotted time which could also be a reason of the delay. While I was looking forward to my new hardware wallet, I prefer quality and security which are the fundamental reasons I preordered it so I can wait.
However, what came as a surprise was the fact that they will make an effort to make it up to the customers impacted by this delay! In the email, they announce that they will be giving those impacted by the delays a free Ledger Nano S! Valued at about $90, this is a great way to incentivize those who have to wait. Although I already have some hardware wallets it’s never a bad idea to have a couple. I even considered to give one away here on my post or blog but it may not be a good idea because people should not except hardware wallets from anyone. Something I will be considering in the coming days is what to do with it. I have yet to convince anybody from the family or close friends to really make an allocation into cryptocurrencies so that option probably won’t be the one. I will keep you posted what I decide to do.
As I stated on my preorder post:
Hardware wallets continue to be one of the essential tools of those who hold or trade cryptocurrencies as they provide what is arguably the best way to protect your balances. Given the growing history of exchange hacks, we know all too well the importance of not leaving your cryptocurrencies on exchanges as they are exposed to hacks or unauthorized access that could lead to the loss of your assets which become almost impossible to recover. That is why it is important to hold your private keys, back them up and ensure they are well protected as they are the essential factor to the security of your assets. Hardware wallets allow you to do this more seamlessly when transacting and have become very popular among many enthusiast.
Given the coming increase in adoption for blockchain technology and cryptocurrencies, our security should be a priority and the development progress being made will help most participants of the market improve their position as they continue to innovate with products. We cannot expect to achieve commercial adoption if business and even customers cannot find easy ways to access and use their assets. This is part of the journey to ensure that cryptocurrencies become more popular in the long term.
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That sucks that the ledge X is delayed but that's awesome they are sending you an S to make up for it. That's incredible customer service!
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Agree! I don’t mind having to wait another month or so and get an extra wallet in the process!
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