Hello Steemians!
Today I´m not posting about music and sound design, but want to tell you about my problems with this “new” video platform called “eyeSlick”.
On 24 February 2020 I paid 9.70 USD for a basic new account on eyeslick, enabling me to upload up to 10 videos of all in all 60 minutes length.
After login in I discovered, that my “Channel Settings” as well as “My Channel” are locked, and clicking on it I´m asked to payagain (upgrade) the amount, which I had already paid.
Inbetween I got a couple of emails, all telling me, that I have an account on eyeSlick now.
I told eyeSlick about the problems.
and
No answer. So I wrote again.
Then the following email came in:
The next day came this:
They still didn´t answer my question concerning, where (if at all) the company is registered. You won´t find any information anywhere on their website concerning this matter. No entry at any chamber of commerce, no adress, nothing.
But, what´s probably worse, the problem is still the same (no matter what browser I try).
And here is my (so far final) answer:
Let´s hope for better times!
Enjoy your day!
Rolf
Just to be fair: Today they solved the problem. It took some more correspondence, but in the end they solved it. I´m online there by now. Thank you for that.
Enjoy your day! Rolf
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