To ensure that your package is correctly delivered which you receive your package inside the time frames we tend to advertise, please ensure that your address is properly entered and includes all relevant and/or needed info. the employment of correct abbreviations, street numbers, building or living accommodations numbers, and route info (if applicable) is important for guaranteeing timely delivery. we tend to don't take responsibility for lost, misplaced, or incorrectly delivered shipments if the address info provided is inaccurate or incorrectly entered at the time of purchase.
We will ship to PO Boxes via US Postal Service. However, fast shipping isn't obtainable to a PO Box. alternative carrier choices square measure obtainable and that we reserve the proper to alter carriers at any time.
For international shipments, the products are going to be foreign on behalf of the consignee/buyer. The receiver authorizes the Fashion star to import the products on his behalf. Further, the consignee/buyer agrees Fashion star might delegate the duty to import the products on his behalf to a contractor (e.g. customs broker). The receiver can pay the taxes & duties additionally with the acquisition value of the products.
Processing time
All orders square measure subject to the time interval that's separate and except the time it takes for cargo to succeed in its destination once it's been picked up from our fulfillment center by the applicable carrier. counting on a variety of things, commonplace domestic and international orders might take up to four business days (excluding Saturdays, Sundays, and Holidays) to method.
After your payment is permitted and verified, commonplace orders will still take up to four business days, fast orders will still take up to three business days, and Rush orders will still take up to one business day to the method. this can be simply an associate degree estimate and does not embrace weekends or holidays.
Shipping rates & timelines
Track your order
Please note that orders to United States destinations might take 1-12 business days from the date that it's shipped out, not essentially from the date that it's placed, counting on the shipping technique elect and final destination of the order.
When your order has been shipped, you'll receive an associate degree email with the following info.
For U.S. Domestic & International orders, we are going to use US Postal Service or UPS to ship to most locations. various carriers are also elect at our sole discretion to fulfill shipping necessities.
Your final shipping price is displayed at the purpose of checkout.
Shipping fees
Shipping fees square measure non-refundable. If you refuse any shipments from fashionnova.com, you'll be a command to blame for the initial shipping charges and the value of returning the package to the United States. This quantity is going to be subtracted from any credit issued.
We will ship to PO Boxes via US Postal Service. However, fast shipping isn't obtainable to a PO Box.
Delivery claims
If you're experiencing a non-delivery or your following info states that your package was delivered by Fashion Nova Delivery the carrier however you have got not received it; you need to contact the United States within ten days to file a claim.
We will assist you in operating with the carrier to complete the claims method. Please note: Claims will take up to thirty days to complete (depending on the shipping carrier used).
Fashion star doesn't hold or settle for responsibility for packages that are rumored as delivered by the carrier. we tend to don't issue refunds or credits for packages that the carrier confirms as being delivered.
Out of stock things
If your order includes multiple things and one (or more) of the things square measure out of stock: we are going to plow ahead and ship the remainder of your order, issue a refund to your original sort of payment for the item(s) not available.
Reserved rights concerning shipping
While we are going to build each effort to accommodate your shipping and charge preferences, so as to shield our #NovaBabes, Fashion star reserves the proper to need customers to use a “common” shipping associate degreed charge address within the event we tend to square measure unable to method an order or verify a shipping address provided.
Additionally, Fashion star reserves the proper to entirely outline and limit, refuse, and/or cancel orders from customers at any time due to:
An irregular or excessive returns history indicative of “wardrobing;”
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
Potential fallacious or criminal activity.
Similarly, Fashion star reserves the proper to limit, refuse, and/or reject returns (both in-store and online) to any client or entity, thanks to similar actions as noted on top of.