Z's Thoughts: Where does the 15sen go to?

in food •  7 years ago  (edited)

Upon waiting approx. 45 minutes, my fast food delivery meal finally arrived. Total cost came to RM28.85. I handed the delivery guy a RM50 note. He said he was sorry as he only had RM21 and was short of RM0.15. He kept the bill receipt as he said they needed it back, apologised for the late delivery and left on his motorcycle.

Now, my question is, where will my RM0.15 go to in their system?

Feeling too crappy from the flu and fever to pick on the guy over something I thought trivial, I brushed the matter off. But it kept bugging me while I was savouring my meal.

KFC Money.png

My online order and the RM21.00 change.

  1. When placing the order online, the system asks you what note you will be paying in so that they could prepare & return the exact change (or so I thought). Since I selected RM50 note, they should have known the exact change to prepare and give customers.
  2. Customers should be given a receipt.



I'm not concerned so much about the amount as it's just 15 sen but imagine how much they could be making, for free. Let's make an assumption of how much they could be making in...
 

1 day: 20 deliveries in a day X RM0.15 each delivery = RM3.00 p/day

30-day month: 30 days X RM3.00 p/day = RM90.00 p/month

1 year: 12 months X RM90.00 = RM1,080.00 p/year

This is assuming it was only RM0.15 that was short-changed. Amount could be larger.

I can only hope it would go towards funding one of their CSR activities and will benefit people who need helping.

 

I went online and read that KFC Canada earlier this year launched a Bitcoin Bucket- a meal that can only be bought using bitcoins. Last year, Burger King Russia came out with their own WhopperCoin as part of a customer loyalty programme. How cool is that!

Let's hope Malaysian (fast) food restaurants will begin to accept cryptocurrency soonest if they find it difficult to prepare and return the exact change to the customers. I can't wait for that time to come. It sure sounds very exciting and interesting if implemented in Malaysia.

Till the next fast food meal... bon appetite. Be kind. God bless.

KFC Meal.png

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5 cents also i demand if they failed to provide me. My hubby made the same calculations like yours too cos it can happen to the millions of ppl ordering takeaways.

How can that be an excuse for not having enough change.

Were u able to pay 'online'?

No, there wasn't any option to pay online via bank transfer or credit card. Wow, you're right... I was just calculating for 1 branch. Imagine how much money they could make from their many branches nationwide!

ya man... robbed the consumers under our noses... it's unfortunate that you can make online payment where it's much more accurate... and no need to worry about lost in change.

Good tips

Very nice post..