Sorry to hear that, Carol :(
Communicating with the customer support services of such companies, which get progressively automated, is beyond frustrating.
I hope you have copies of your old reviews saved somewhere, if not, that's probably the worst :(
I did not save copies. Only what's also at goodreads, and I often forgot to double post.
Thanks @geekorner. Tech support. If you get a real human, the foreign accent makes him or her almost impossible for me to understand.
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