Eneco customers with a new variable contract will have to deal with monthly changing prices. If the prices for gas and electricity differ significantly from the previous month, the monthly amount will also be adjusted, CEO As Tempelman said during a press meeting in response to the annual figures.
This concerns customers who receive a new variable contract on or after 1 April, for example because their annual contract is expiring.
Last week, Vattenfall already announced that it would adjust the prices in the meantime as of 1 April. Normally, most suppliers adjust prices twice a year, on January 1 and July 1. "We will move more with the market and thus reduce the risk for ourselves and our customers," says Tempelman.
Eneco also reported that it would no longer conclude new contracts for the supply of Russian gas. A number of contracts that run until this month or next month will not be extended. About 15 percent of the gas that Eneco supplies to its customers comes from Russia.
energy poverty
A long-term contract from 2010 will not be terminated. According to Tempelman, the natural gas that would be released as a result would then be sold for a higher price, so that Russia would earn more money. In addition, the "affordable security of supply" of Eneco's customers would be endangered. This long-term contract is valid until 2030.
According to Eneco, energy poverty in the Netherlands has increased sharply in the past year. "That is a major concern," says Tempelman. "The number of calls to the call center is increasing." To date, approximately half of Eneco's customers have been confronted with a price increase. About 94 percent of customers currently pay on time.
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