I am having a small issue with my allocation on genisis mining

in help •  8 years ago  (edited)

I had bought a contract yesterday for ether. Everytime I going into my account bitcoin is allocated as being mined 100%. I have changed this to ethereum 5 times and it keeps saying bitcoin. Is the normal? But, I am still mining ethereum, because I bought an ethereum contract! Thanks for any help

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When you set the allocation to Etherium, be sure to scroll down and click "Save" down @ the bottom of the page. It's easy to miss.

I hit it everytime! for some reason I get off the page and go back on there and it says bitcoin again? I won't know until my first payout. But, what I am using for ether won't make a dent for bitcoin

I just contacted support. Didn't realize they had support under account.

This was also happening to me a few days back. I cleared my cookies, cache, restarted my computer and is no longer occurring. I don't know why that would have helped, but I was trying the same things you were. Hope all is squared away, I'm having great success with Genesis!!!

They told me not to worry because I have no SHA256 in my contract and the allocation might say bitcoin, but it is 100% on ethereum. I hope they are right I will see when my first payout comes in!

I'm sure it will all work out I've had contacts with them for months and every issue had been resolved. They have a great support team. Best of luck!! I highly recommend a BTC contact as they are lifetime and at current rate pay themselves in 6-7 months. Figured I'd throw that out there, but as always do your own homework and make the decisions that best sit your investment style and comfort.