Hi, I think it's not a good idea to share the user's contact details here in a comment... Anyway, it looks like the account was not successfully created (maybe it's still in progress), because there exists no account with name 'rebbrownie233' in the blockchain at this point.
Let's wait a bit and see if it will be created later today. In case it does not get created within the next few hours, I will contact the Steemit team ;)
👍
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They are currently investigating it. Did he use the normal (free) signup method via steemit.com?
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She did. I assume everything went happened in the right sequence. Is it all automated including the email? Perhaps it was momentary glitch. Would it help if she reapplied using the same ID?
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