Some users of grocery delivery service Instacart are reportedly luring shoppers with large tips before changing the amount to zero. Customers looking for someone to pick up their orders amid the coronavirus pandemic are using large sums of money to entice Instacart workers, but then go into the app and modify the tips after delivery, according to a Thursday report by CNN.
While the report cites a handful of workers who have had tips drop by as much as $55, an Instacart representative said these instances are rare. In March, customers either increased their tip or didn't adjust it after delivery on 99.5% of orders, according to the representative. They added there's been a 30% increase in customer tips.
