Greetings to all my dear readers and followers of this valuable community, continuing with my publications today I will share with you a very important news and it is about how a Binance user almost lost his BTC after transferring it out of the Exchange, according to the user the Binance technical support indicated that he had made a mistake when performing the operation, but he was not satisfied and continued demanding his BTC.
As a user of Binance I have always bet on the trust, security and transparency that this important Exchange provides to each of its users during the realization of any operation that is performed within it, I base this on the fact that there are many users who have stated that this cryptocurrency exchange platform has greatly improved the security of their operations thus providing much confidence when performing operations within it and of course I also base it on my own experiences in my operations.
According to the user Mario Duarte who was affected, he made a withdrawal of BTC from Binance to his Ledger device on the Taproot platform and thus have greater security of their cryptocurrencies, the surprise was that when he made the operation the BTC did not reach his device which set off the alarms of Mario and immediately contacted the Binance technical support, Once he was attended the operator notified him that the BTC had been sent to another address by mistake, this awakened even more the desire to want to recover the BTC and decided to take the case to the Bitcoiners community that exists.
Source
He did all this because another technical support indicated that BC1P addresses are not supported for BTC withdrawals, so the withdrawal will be converted to a supported address BC1Q, Mario reported that Binance had recently allowed a withdrawal of BTC under the BC1P address and why not now, this made Mario worried and told everything that was happening in the StackExchange forum, where different Bitcoin Core developers gave their support and shared the case on Twitter the case that Mario was presenting.
The technicians who attended Mario's case through technical support wanted to make Mario believe that he had made a mistake and because of that he had lost his BTC, at the end of it all and thanks to the help he received from several users of the StackExchange forum Mario was able to recover his BTC and Binace took responsibility for the mistake made. This is the first negative case that at least my person sees about Binance, although there may be others and maybe they have not come to public light, that is why we should not have all our savings and investments in a single exchange platform to avoid this kind of problems that can make us lose everything.
hello @carlir,
it must be a terrible experience to lose that amount of money, i have never heard of something similar before. what happened to me is that i lost 50$ of a transfer because the network was not compatible, no doubt that in these cases we must be very careful because you can lose money in a single transaction.
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As I always suggest , first we need to send a very small amount and check whether It has reach the destination or not this way we always make a good move of safeguard our investment.
As its a crypto market many things are beyond and control and we cannot get updates on everything.
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Hi friend @carlir, the truth is that in my experience Binance is very reliable, I do not doubt that you can make a mistake, I believe that no system is infallible, the bad thing is to want to believe that the user made the mistake, luckily the person sought support and attended his claim.
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Hi friend @carlir, as they say around here "even the best hunter misses the hare" the good thing is that binance accepts the error and replaces the money to the affected person, that's one of the best things about this platform that is really reliable, thanks for sharing this information.
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Hi friend @carlir, it must be difficult to be in Mario's situation, but successfully the problem was solved and the error was admitted. This can happen to anyone, we just need to be vigilant at all times.
See you later brother, have a happy new year, blessings to all your family !
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When they are pressured then they accept that they have made a mistake, let's hope that such a mistake does not happen to us. Greetings and thank you for your contribution.
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