As a futurist, it’s my job to look ahead — so every year, I cover the emerging tech trends that will be shaping our digital world in the next 12 months.
What technologies are gaining the most traction? What are the most important trends that business leaders should be prepared for?
Read on for the ten essential tech trends you should be following in 2023.
- AI Everywhere
In 2023, artificial intelligence will become real in organizations. No-code AI, with its easy drag-and-drop interfaces, will enable any business to leverage its power to create more intelligent products and services.
We’re already seeing this trend in the retail market. Stitch Fix uses AI-enabled algorithms to recommend clothes to its customers that match their sizes and tastes.
Contactless, autonomous shopping and delivery will also be a huge trend for 2023. AI will make it easier for consumers to pay for and receive goods and services.
AI will also augment nearly every job in every business process across industries. More retailers will use AI to manage and automate the complex inventory management processes that happen behind the scenes, so convenience trends like buy-online-pickup-at-curbside (BOPAC), buy-online-pickup-in-store (BOPIS), and buy-online-return-in-store (BORIS), will become standard.
AI will also be the engine behind the newest autonomous delivery initiatives that retailers are piloting and rolling out, and more and more retail workers will need to get used to working alongside machines to do their jobs.