I started using Bluehost about a year ago. Until that point, I was constantly on the look-out for a good hosting provider. I naturally gravitated toward Bluehost because I saw it was often ranked the #1 hosting provider by many people.
I was using Wordpress for the most part, and Wordpress officially recommends Bluehost as a hosting company. Before Bluehost, I tried a couple of hosting providers who I won’t name. For the most part, I found myself dealing with “unsupportive” customer support staff, constant crashes for seemingly no reason, and interfaces that were complicated and buggy.
My goal was to host a blog for my small business, and when it came to that, Bluehost was the only hosting provider that delivered! It was easy on my pocket and came with all the tools I needed. Not to mention, the easy interface lets me publish my posts as easy as 1–2–3.
That’s not why I love Bluehost, though. One time, I was having trouble changing the template of my website without, you know, ruining everything that was on it. I hopped on a call with customer support and was shocked at what I witnessed.
A friendly and super patient individual by the name of Eric sat with me and literally took me throughout the process of optimizing my website design click by click. It took us over an hour, but the end result was just how I wanted it.
Ever since that day, I’ve been a die-hard Bluehost fan. Thank you, Bluehost, and thank you, Eric, for being so awesome and so friendly to small business owners like myself.