IRCTC offer e-ticketing, catering and tourism service as a subsidiary of Indian railway system. Nowadays as the major of the transactions that happened in this digital era is through online portals and at that IRCTC has got more visits every hour than any of the Indian sites of retail merchandise we know.
It has a very robust internet and intranet in place which enables millions of users to log-in at the same time and book the ticket for their train journey. Not only that, it also enables the users check live PNR status: https://www.indiantrain.in/pnr-status, booking progress, put you a cancellation request and so on and so forth which enables the users to book, check and cancel the ticket in a hassle free manner. No more getting up early and standing in that long queue if you have already planned your journey in advance.
IRCTC’s website is an internet portal where you get options to book online ticket commonly referred as e-ticket and has different function, one can avail different quotas as in general, TATKAL which opens up one day prior to the date of journey.
Different people have different experience through IRCTC services some have found it hassle free, some have found that it does not work for them in peak hours as it may be a technical glitch which they claim could be done better, but has been observed is Railways have always been on an endeavor to do something new and keep on bringing new user friendly experiences, be it selecting a station for boarding or cancelling partial tickets even you can book the tickets for premium TATKAL which has recently been introduced in the IRCTC portal to enable the people with urgent traveling requirements to be able to get a ticket and commence the travel.
Like everything has its good and bad so does IRCTC but that does not change the fact, without this site none of our lives would have been easier, after all who would want to stand in that hour long queue when it’s a click away. Indian Train and IRCTC has helped us many way by saving our time, our resources and money.