Introductory
If you lack extensive technical computer abilities, don't be concerned. Much of this may be solved by dedicating a little amount of time each week to self-study.
If you lack extensive technical computer abilities, don't be concerned. Much of this may be solved by dedicating a little amount of time each week to self-study. You'll learn which computer skills you'll need to serve your sweet spot small company clientele in this tutorial.
Break it if it's working.
You can start by obtaining a not-for-resale (NFR) copy of a product that you wish to sell, install, and maintain, and then experimenting with it in your lab. You or one of your lead technicians or engineers can walk through the basic installations when you have a half-hour to an hour free. Then purposefully destroy the lab's equipment. After that, reload the software until you feel more at ease with it.
The vast majority of the products you'll be installing for small businesses are well-established technologies. They're extremely wizard-driven, and they don't require a lot of technical knowledge, at least for basic configurations.
It's Now Easier to Install
Installing the Novell small business suite or IBM equivalent, or the original 1997 Microsoft Small Business Server, was far more difficult years ago. However, all of these businesses, particularly Microsoft, have invested much in making it easier for users without significant IT backgrounds or networking computer abilities to install their small business server application suites.
Share your knowledge with your coworkers.
Ensure that your employees, as well as yourself, receive cross-training. No one will ever be "too knowledgeable" to blackmail you, demand massive increases or incentives, or walk away with your customer base this way. You must ensure that your company's internal know-how or intellectual capital cannot just walk out the door and into the arms of your greatest competitor.
The Bottom Line on Computer Knowledge
You've learnt which technical computer abilities are required to service your sweet spot clientele in this post.