Keepkey and Ledger Blue

in ledger •  7 years ago 

I have a situation that i would like you to comment on because i'm told that my situation should never happen. Might be of interest to your audience. Love your show too.

I had a Keepkey with BTC, BCH, LTC, ETH on it. I decided to clone the KK with a Ledger Blue as a backup. Everthing worked liked it should but the ETH address that was on the KK is not the same address that is on the Leder Blue so the ETH shows a balance of Zero because it is reading different addresses that the KK-ETH address where my tokens are stored.

So going back and forth with KK and Ledger they both say it is impossbible that this happend because i had my 12 seed words. I of course reinstalled the Chrome App, Reinstalled the Ledger Wallet, even plugged it into MEW and still did not show the KK address. Even tried the cloning process all over again by resetting the Ledger Nano.

So with your technical mind what do you think happened when i cloned the Keepkey?

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